Terms of Use

Effective Date: August 26, 2026

1. Website Operator

This website is operated by Murrays Empire LLC under the Smart Home Security name.

References in these Terms to “Smart Home Security,” “we,” “our,” or “us” refer to Murrays Empire LLC operating the Smart Home Security website and referral service.

2. Acceptance of These Terms

By accessing this website, viewing package information, or submitting information through a website form, you acknowledge these Terms of Use.

If you do not agree with these Terms, you should not submit a request through this website.

3. Smart Home Security Is a Referral Website

Smart Home Security provides advertising, marketing, informational, customer-intake, and referral services relating to home-security and smart-home products and services.

We help interested customers connect with an applicable third-party security provider.

We may collect information from a potential customer and transmit or otherwise provide that information to an applicable security provider so that the provider may evaluate the request, provide information, confirm availability, present an offer, schedule service, or complete other steps in its sales or account-opening process.

Unless expressly stated otherwise in a separate written agreement, Smart Home Security does not independently install, monitor, manufacture, warrant, repair, finance, bill, or service the customer's security system.

4. Third-Party Security Providers

The company ultimately providing security equipment, installation, monitoring, billing, financing, technical support, warranty service, or account management may be a separate third-party company.

That provider is responsible for its own products, services, employees, contractors, installers, monitoring operations, customer agreements, billing procedures, warranties, policies, and account requirements.

Customers should review all provider documentation carefully so they understand which company actually provides and manages their security service.

5. Compensation Disclosure

Smart Home Security may have a financial or business relationship with one or more security providers.

We may receive a referral fee, commission, marketing payment, or other compensation if a person referred through this website becomes a customer, has qualifying equipment installed, activates qualifying service, or completes another qualifying transaction.

Customers should understand that Smart Home Security may financially benefit from a successful referral.

6. Submitting a Request Is Not a Purchase

Submitting a form through this website is a request for information, assistance, or connection with an applicable security provider.

Submitting a request does not by itself:

• purchase security equipment;
• activate security monitoring;
• guarantee approval;
• guarantee installation;
• guarantee a particular installation date;
• establish a security-provider account;
• create a financing agreement;
• create a monitoring contract; or
• create an ongoing service agreement.

7. The Security Provider's Agreement Controls

If you decide to proceed with security services, the applicable security provider may require you to review and accept a separate customer, subscriber, monitoring, equipment, installation, financing, or service agreement.

That provider agreement controls the final relationship between you and the security provider.

The provider's agreement may address matters including:

• monthly service charges;
• contract length;
• equipment ownership;
• monitoring services;
• installation requirements;
• billing;
• warranties;
• account changes;
• service limitations;
• cancellation procedures; and
• other contractual obligations.

Customers should carefully review the provider's agreement before accepting or signing it.

8. Package Prices and Equipment

Package descriptions, monthly prices, equipment lists, images, promotional information, and other information displayed on this website are provided for informational and marketing purposes.

Final pricing and equipment are subject to confirmation by the applicable security provider.

Depending on the provider and offer, additional requirements or charges may apply.

These may include:

• equipment charges;
• monthly monitoring charges;
• installation charges;
• activation requirements;
• shipping charges;
• taxes;
• permit fees;
• financing requirements;
• Internet or Wi-Fi requirements;
• minimum equipment requirements; or
• other provider charges or requirements.

A package displayed on this website does not guarantee that every customer will qualify for or receive the exact package, equipment, price, promotion, or terms displayed.

9. Promotions and Special Offers

Promotions may have eligibility requirements, expiration dates, geographic restrictions, equipment requirements, installation requirements, or other conditions.

Promotional offers may be changed, discontinued, replaced, or determined unavailable.

If there is a difference between promotional information displayed on this website and the final offer or written agreement provided by the applicable security provider, the provider's confirmed offer and written agreement control.

10. Provider Eligibility and Availability

Not every product, package, provider, or service is available at every property or in every geographic area.

Eligibility may depend on factors including:

• service address;
• provider service area;
• property characteristics;
• technical compatibility;
• Internet availability;
• installation requirements;
• identity verification;
• credit requirements when applicable; and
• other eligibility criteria established by the provider.

Smart Home Security cannot guarantee that a provider will accept, approve, schedule, or complete any particular customer request.

11. Customer Age and Authority

You must be at least 18 years old to submit a request intended to lead to a legally binding security-service agreement.

You must also have the legal authority necessary to authorize installation at the service address.

Renters, tenants, occupants, property managers, or persons who do not own the property are responsible for obtaining any landlord, owner, association, or other permission that may be required.

12. Installation

Installation is performed or arranged by the applicable security provider or its authorized installers.

Installation requirements may depend on the equipment, property, Internet or wireless connectivity, electrical access, mounting locations, building rules, provider requirements, and other property-specific conditions.

Any installation date or time discussed before final provider confirmation is not guaranteed by Smart Home Security.

13. Monitoring and Emergency Response

Smart Home Security does not operate an alarm monitoring center and does not independently dispatch police, fire, medical, or other emergency personnel.

Professional monitoring and emergency-response services, when included, are governed by the applicable provider's services, policies, procedures, limitations, and customer agreement.

14. Alarm Permits and Local Requirements

Some cities, counties, municipalities, homeowners associations, landlords, or other authorities may require registration, permits, licenses, fees, or approvals for an alarm system.

Customers are responsible for confirming applicable requirements unless the security provider specifically agrees to handle a requirement on the customer's behalf.

15. Security Systems Cannot Guarantee Prevention

Security cameras, alarm systems, smart-home equipment, sensors, monitoring services, and related products may assist with security, awareness, notification, and response.

No security system can guarantee that burglary, theft, fire, property damage, unauthorized entry, equipment failure, Internet outage, emergency, injury, or other harmful events will never occur.

16. Information You Submit

You agree to provide information that is accurate and complete to the best of your knowledge.

You should not knowingly submit another person's contact information without appropriate permission.

False, fraudulent, abusive, misleading, or unauthorized submissions may be rejected.

17. Permission to Contact You

When you voluntarily submit a request, you are asking Smart Home Security to respond to your inquiry using the contact information you provide.

You also acknowledge that your information may be provided to an applicable security provider so that the provider may contact you regarding the security or smart-home inquiry you submitted.

Depending on the provider and communication method, additional consent may be requested for automated, prerecorded, or marketing calls or text messages where required by applicable law.

18. Privacy and Sharing of Information

Information submitted through this website may be used to process your request, communicate with you, evaluate your inquiry, maintain business records, prevent fraud or abuse, and connect you with an applicable security provider.

Third-party technology providers may also process information on our behalf when providing website hosting, form processing, email delivery, analytics, security, or similar website functions.

Additional information regarding our collection and use of information is available in our Privacy Policy .

19. Sensitive Financial and Security Information

Unless you are using a secure system specifically operated or authorized by the applicable provider, do not submit sensitive financial or account-security information through the general Smart Home Security website form.

This includes:

• complete credit or debit card numbers;
• card security codes;
• bank account credentials;
• Social Security numbers;
• passwords;
• alarm passwords;
• verbal security codes; or
• other authentication credentials.

If a security provider requires sensitive information for billing, financing, identity verification, or account setup, that information should be submitted directly through the secure method designated by that provider.

20. Service Cancellations, Changes, and Account Requests

Smart Home Security is a referral service and does not control or manage a customer's third-party security account after service is established.

If you wish to cancel, modify, suspend, transfer, upgrade, downgrade, relocate, or otherwise change an active security or monitoring service, you must contact the actual security provider servicing your account directly.

The identity and contact information for your actual provider should appear in your provider agreement, customer account documents, billing statement, welcome materials, provider application, or other service documentation.

Smart Home Security cannot independently cancel a third-party security contract, terminate monitoring, modify provider billing, remove provider charges, change equipment obligations, issue provider refunds, waive provider fees, or modify the terms of an agreement between you and the security provider.

Any cancellation requirements, required notices, contractual obligations, equipment-return requirements, remaining balances, fees, or other account conditions are determined by the customer's agreement with the applicable security provider.

21. Customer Service and Technical Support

Smart Home Security may assist with the initial referral process but does not replace the ongoing customer-service department of the actual security provider.

Questions regarding an existing security account, monitoring status, equipment troubleshooting, service calls, billing disputes, payment processing, passwords, warranty claims, equipment replacement, or account changes should generally be directed to the company actually servicing the customer's account.

22. Third-Party Providers and Brand Names

Product names, company names, trademarks, service marks, logos, and other brand identifiers belonging to a third-party provider remain the property of their respective owners.

A reference to a third-party company, product, or service on this website is intended to identify the relevant company, product, or service.

The appearance of a third-party name does not by itself mean that Smart Home Security is the manufacturer, monitoring company, corporate owner, franchise owner, or parent company of that third party.

Any actual marketing, referral, sales, independent contractor, or other business relationship is limited to the relationship authorized by the applicable parties.

23. Referral and Promotional Programs

Smart Home Security may from time to time advertise a referral program, promotional credit, customer incentive, or similar offer.

Any such program is separate from the customer's security-provider agreement and may be subject to separate eligibility requirements, verification, restrictions, and written program terms.

No referral reward or promotional incentive should be considered earned or guaranteed until all applicable requirements have been satisfied.

24. Website Information and Errors

We make reasonable efforts to provide accurate website information, but website content may contain errors, outdated information, typographical mistakes, pricing changes, unavailable products, or information supplied by third parties that has changed.

We may correct or update website information without prior notice.

Customers should confirm material pricing, equipment, installation, monitoring, billing, and service information with the applicable provider before entering into an agreement.

25. Third-Party Websites and Services

This website may contain links to websites, applications, documents, payment systems, or services operated by third parties.

Those third parties control their own websites, privacy practices, security, terms, products, and services.

Smart Home Security is not responsible for the content or operation of a third-party website merely because this website links to it.

26. Prohibited Website Use

You may not use this website to:

• submit knowingly false or fraudulent information;
• impersonate another person;
• interfere with website operation or security;
• attempt unauthorized access to website systems;
• introduce malicious software or automated abuse;
• unlawfully collect personal information; or
• use the website for unlawful activity.

27. Website Intellectual Property

Unless otherwise identified as belonging to a third party, the Smart Home Security website design, original text, graphics, branding, and other original website materials are owned by or licensed to Murrays Empire LLC.

Third-party trademarks, logos, photographs, product names, and other intellectual property remain the property of their respective owners.

28. No Warranty Regarding Website Availability

To the fullest extent permitted by applicable law, this website and its informational content are provided on an “as available” basis.

We do not guarantee uninterrupted website availability, error-free operation, uninterrupted form delivery, or that every third-party product or service described on this website will remain available.

29. Responsibility for Third-Party Services

To the fullest extent permitted by applicable law, Smart Home Security and Murrays Empire LLC are not responsible for the independent acts or omissions of third-party security providers, installers, monitoring companies, manufacturers, financing companies, emergency-response agencies, Internet providers, or other independent third parties.

Nothing in these Terms is intended to waive or limit any consumer right or liability that cannot lawfully be waived or limited.

30. Changes to Services or Website

We may modify, suspend, remove, or update website features, package information, provider information, promotions, or other website content when necessary.

Changes to this website do not modify an existing agreement between a customer and a third-party security provider.

31. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, referral process, business practices, providers, or applicable requirements.

The Effective Date shown at the top of this page identifies the current version.

32. Governing Law

These Website Terms are governed by applicable law, including the laws of the State of Nebraska, without limiting any mandatory consumer-protection rights that may apply under federal law or other applicable law.

33. Severability

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

34. No Waiver

A failure to enforce a provision of these Terms does not permanently waive the right to enforce that provision later.

35. Entire Website Terms

These Terms, together with the Privacy Policy and any separate terms specifically applicable to a website promotion or referral program, constitute the terms governing use of the Smart Home Security website.

These Website Terms do not replace, cancel, alter, or modify a separate agreement entered into directly between a customer and a third-party security provider.